Master Collection

I purchased the master collection CD's and Digital Downloads for my sister for her birthday. The CD's
are great and I haven't heard any complaints from her. The problem I have is with the digital
downloads. The original series are fine, and I didn't notice any discrepancies, however the New
Adventures are full of problems.

First things first, you have to download them individually by album instead of just downloading one
complete zip file.

Second, there are 36 episodes from the New Adventures that you have to download individually by
episode and they are from different albums. So you immediately have to start organizing them yourself.

Third there is absolutely no consistency to the metadata attached to the files, so when you load an
album into a program like iTunes, some episodes will separate from the rest because they had different
album names, disc numbers or track numbers from the others. So for example on series 16 Legend
Unleashed, the first three episodes albums are titled "Legend Unleash" while the rest of the episodes
are titled correctly as "Legend Unleashed" this causes audio programs to split them into completely
different albums. Some episodes don't have episode titles at all, and others don't have track numbers or
disc numbers, again causing audio programs to mix them up.

The last problem I have is that there are multiple albums that don't have any album artwork. I contacted
customer service asking if they could send me the missing album artwork and was told "We hope to
have a download file with all the art eventually, but unfortunately, we aren't able to provide a la carte
art files at this time." So I found some album covers to replace them, but its just the artwork with no
titles. I've spent a few hours properly organizing them, and adjusting the metadata so that it displays
properly when I give them to my sister. However I don't believe that is something that I should have to
do when I spend $340, and a lot of people won't have the knowledge or programs to easily change
metadata like I do.

Here is the list of albums with missing artwork.
Series 12:
Album 1 - Through the Fire
Album 2 - The Last Prayer
Album 3 - The Eleventh Hour
Album 4 - Danger's Edge
Series 15:
Album 4 - Facades, Fireballs, and Farewells
Series 19:
Album 2 - Strong in the Lord
Album 3 - Power of His Might
Series 20:
Album 1 - Sound the Alarm

I really do love Jonathan Park and the message that it spreads. I hope to have kids someday and let
them listen like I did when I was a kid. I just wish they would have better QC and customer service
especially when you consider the price that you're paying for the product.

Jonathan Park Customer Service, If you would like assistance fixing all of the album Issues I would
gladly volunteer my services to fix them as I believe that everyone should listen to Jonathan Park and
audio dramas like them.

Glad my wife discovered this series. It’s safe to listen to with the whole family (rarity in this age), Biblical, educational and entertaining (not in a cheesy way). My young ones ask to listen to them which is certainly a home run in my book. Wished we had discovered them a few years ago but better late than never. :)

We love our master collection!! My children can't get enough of the adventures! What I enjoy best is that they are being pointed back to God in every chapter.

When my family started checking out Jonathan Parks from the library, we enjoyed them. It was hard having to wait until they were available and giving them back, so buying the master collection was worth it- now I can listen to whichever one I want to and whenever I have time! They are an excellent resource for amazing audio adventures, plus you learn facts about science and the Bible!

We have listened to these throughout the years with our children amazing learning material to teach this very important subject. I definitly recommend many young children are being taught false science these are a great tool to establish young and older in the truth of Genesis and creation.